Do you provide exceptional customer service? Is the customer service in your company extraordinary? Fred Shea, a Denver postman, was the inspiration for Mark Sanborn's international best seller, The Fred Factor. Hear Mark tell the story of Fred and how his extraordinary performance of an ordinary job has impacted millions. Based on the bestselling book The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary Visit marksanborn.com to learn more about keynote speaker Mark Sanborn. Mark helps leaders and organizations turn the ordinary into the extraordinary. To book Mark at your next event, call Helen Broder at 703-757-1204. Mark is the president of Sanborn & Associates, Inc., an idea lab for leadership development. Leadershipgurus.net lists Mark as one of the top 30 leadership experts in the world. In addition to his experience leading at a local and national level, he has written or co-authored 8 books and is the author of more than two dozen videos and audio training programs on leadership, change, teamwork and customer service. He has presented over 2400 speeches and seminars in every state and a dozen countries. Mark is a member of the prestigious Speakers Roundtable, 20 of the top speakers in the world today. Mark holds the Certified Speaking Professional (CSP) from the National Speakers Association and is a member of the Speaker Hall of Fame (CPAE). Mark's book, The Fred Factor How Passion in Your Work and Life Can Turn the ...
Tags: leadership keynote speaker, leadership speaker, customer service speaker, leadership development, business speaker, business motivation, keynote speaker, motivational speaker, top speaker, top motivational speaker, success speaker
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